Frequently Asked Questions
Everything you need to know about our science-backed care.
Are Dermowish products suitable for sensitive skin?
Yes, all our formulations are ultra-mild and specifically tested for sensitive Indian skin. We avoid harsh surfactants like SLS and SLES to maintain the skin barrier.
How long does it take to see results?
While individual results vary, most customers notice a difference in skin texture and hydration within 2-4 weeks of consistent use.
Are the products dermatologically tested?
Absolutely. Every Dermowish product is formulated by dermatologists and undergoes rigorous clinical testing for safety and efficacy.
Do you ship across India?
Yes, we ship to almost all pincodes in India. Standard delivery usually takes 3-7 business days.
Are Dermowish products paraben-free and sulfate-free?
Yes. All Dermowish products are free from parabens, sulfates (SLS/SLES), and other harsh additives. We focus on clean, gentle, and scientifically formulated products that protect your skin barrier.
Which payment methods do you accept?
We accept all major payment methods including UPI, credit cards, debit cards, net banking via Razorpay, and Cash on Delivery (COD) for eligible pin codes across India.
What is your return and refund policy?
Due to the hygienic nature of skincare products, we accept returns only for items that arrive damaged or defective. Please contact us within 48 hours of delivery with photos for a quick resolution.
Can I use Dermowish products for acne-prone or oily skin?
Yes. Our formulations are designed for Indian skin types including oily, acne-prone, and combination skin. Each product page lists suitability, and our dermatologist team is available via the contact page for personalized advice.